Leisure Sales Manager, Exceptional Homes (New York or remote from USA)

Mandarin Oriental Hotel GroupNew York, NY
291dRemote

About The Position

Mandarin Oriental is looking for a Leisure Sales Manager to join our Exceptional Homes team. Please note that this position can be 100% remote, from the USA. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Requirements

  • Minimum of 4 years in luxury hospitality looking after leisure accounts, with a demonstrable track record in delivering results.
  • Proficiency in Microsoft Office tools including Microsoft Excel, pivot tables, charts and statistics.
  • Strong project and stakeholder management skills.
  • Creative problem-solving skills, with an ability to think outside of the box.
  • Strong presentation skills.
  • Comfortable working in an agile and constantly evolving environment.
  • Self-starter with the ability to set direction and execute.
  • Flexibility to work autonomously.
  • Liaise with Regional Sales Offices worldwide.

Responsibilities

  • Help define the overall vision, strategy, proposition and roadmap for the product launch and beyond.
  • Establish, maintain, and grow relationships with selected key leisure accounts via individual account management sales plans.
  • Build awareness of the product with the select leisure accounts, organize Fam Trips, events, presentations etc.
  • Be an ambassador for Mandarin Oriental's customer-first approach.
  • Support the company's philosophy and culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.

Benefits

  • Learning & Development programs for various stages in your career.
  • MOstay programme offering complimentary nights and attractive rates on rooms for you and your loved ones.
  • A variety of health benefits and wellness programmes.
  • Different retirement plans depending on the length of your service and your role.
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