Lei Greeter (Part-time)

AccorHotel • Wailea-Makena, HI

2d

About The Position

As our Lei Greeter , you will be an icon of Hawaiian hospitality, welcoming guests with open arms and adorning them with a beautiful flower lei. You will be an integral part of the Hawaiian experience by giving guests their first taste of the Aloha spirit as they arrive. The warm greeting and genuine hospitality you provide will be the start of an amazing experience and will help us turn moments into memories for our guests. Hourly Rate: $22.65

Requirements

• Previous experience in a Guest Service capacity is an asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must be able to speak, read, write and understand the English language
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally
• Must be able to multi-task and be detail oriented in a fast paced, high volume environment
• Must possess basic computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions
• Licenses or Certificates TB Clearance required
• Food Safety Certification or ServSafe Certification required
• Education High School diploma and/or vocational training
• All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
• This Position does not offer sponsorship of Work Visas.
• Resumes submitted that cannot fulfill these requirements will not be considered.

Responsibilities

• Greet all guests in a warm, friendly an efficient manner bringing the sense of aloha with each interaction
• Escort arriving guests from the Porte Cochere to the front desk
• Interact with our guests and patrons in the lobby, sharing your knowledge and passion for Hawaiian culture and history, giving our guests a sense of place
• Provide assistance with transportation and directions for our guests and patrons
• Offer a local amuse-bouche to enjoy while guests are checking in
• Assist the Bell Desk with coordinating the Department's daily activities such as check-ins, departures, vehicle pick-ups, lost luggage, guest transportation and other duties as needed
• Assist the Bell Desk with clerical duties such as the bellman's log sheet, memos, porterage, schedules and ordering of Departmental supplies
• Check service stations for necessary equipment and set up: water, leis, towels, etc.
• Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Benefits

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED