LegalTech Business Systems Analyst

Western Digital • Irvine, CA

4h

About The Position

This role is an Individual Contributor in the IT organization supporting Legal at Western Digital.

Requirements

• Extensive experience in legal business consulting, legal technology innovation, or legal managed services
• Strong technical program management with large-scale legal operations projects
• Executive stakeholder relationship management
• Deep knowledge of legal systems (contract management, e-discovery, compliance platforms)
• Legal industry process expertise (regulatory compliance, M&A, IP management, data privacy)
• IT systems administration and L2/L3 business support experience
• Information security acumen and organizational change management skills
• Vendor management and coordination experience
• Education: Bachelor's required
• Relevant Certifications: CLOC/ILTA/ACC, CIPP/CIPM/CIPT, PMP, CISA/CISM/CISSP, Agile, Lean/Six Sigma

Nice To Haves

• JD, MBA, or Master's preferred

Responsibilities

• Lead cross-functional programs spanning Legal, IT, and Information Security domains
• Define scope, success metrics, and roadmaps while overseeing end-to-end execution
• Manage vendor relationships and influence system roadmaps to meet Legal organization needs
• Facilitate technical requirements and maintain well-defined roadmaps with senior stakeholders
• Serve as in-house expert on legal technologies (CLM, document automation, AI tools)
• Collaborate with IT infrastructure, development, and testing teams on releases and upgrades
• Stay current on legal tech trends and vendor roadmaps to inform IT strategy
• Provide L2/L3 support including onboarding, user provisioning, and workflow troubleshooting
• Lead live demos and training sessions for new technology adoption
• Develop user guides, training materials, and internal documentation
• Drive technology adoption through targeted communications and engagement
• Continuously identify automation and innovation opportunities in legal operations
• Track system usage, impact, and satisfaction metrics
• Lead organizational change management initiatives, both tactical and strategic

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• the WD Savings 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level