Shift: Monday - Friday 3:00pm - 11:30pm Pay: $22.42 plus $2 shift differential Training: 3-4 weeks (9:00 am - 5:00 pm, non-flexible) Hybrid: 3 days on site and 2 days remote (eligible post 90 day probation period) Responsibilities: Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF) Coordinate, assign, distribute, prioritize, track and expedite workload to the department Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion Direct requests to proper resources and coordinate with local and off-site office services Assist with proofreading tasks and quality control analysis during heavy volume periods Deliver projects within a reasonable, negotiated timeframe Perform other related duties and assist with special projects as assigned Maintain thorough knowledge of all firm-supported software packages Other duties as assigned