Legal Secretarial Supervisor

Latham & Watkins LLP • Austin, TX

3d • $105,000 - $115,000 • Hybrid

About The Position

The Legal Secretarial Supervisor, known internally as the Attorney Support FAST PROS Supervisor, is an integral part of Latham’s Attorney Support team. This role will be responsible for coaching and supporting the delivery of the Attorney Support teams in our Houston and Austin offices, playing an active role in the development of the team and acting as a proactive deputy to the Attorney Support Manager. The Supervisor will also assist with the delivery of strategic initiatives, act as a role model, and drive change, continuous improvement, and operational excellence within the function. This role will be located in either our Houston or Austin office, with expectation to travel between offices on a monthly basis. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Requirements

• Possess strong people management skills, including but not limited to effective delegation and management of operations, performance management, change management, and team engagement and motivation
• Demonstrate strong leadership skills (i.e., organizing, planning, problem-solving, and decision-making) necessary for effective mentoring
• Exhibit well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organizational levels of the firm
• A high school diploma or equivalent
• A minimum of three (3) years of supervisory or leadership experience within a law firm or legal environment
• A minimum of five (5) years of relevant cumulative experience

Nice To Haves

• A bachelor’s degree or equivalent, preferably

Responsibilities

• Overseeing and monitoring workflow for FAST and PROS teams, coordinating and delegating team assignments based on operational requirements
• Ensuring that the team tracks all requests through the firm’s real-time work ticketing system, ServiceNow
• Providing relevant and timely management information to management
• Identifying training requirements and supporting the development, implementation, and assessment of ongoing Attorney Support training programs
• Orienting, training, and providing ongoing support for new team members
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees