Legal Representative

Revenue Enterprises•Aurora, CO

About The Position

The Legal Administrative Assistant uses the REL system and other platforms to investigate whether a consumer and account is eligible to be forwarded to a law firm for further collection action including civil litigation. They will verify employment status for consumers and look for any additional employment assets we can attach. They will follow the Suit Request form and ensure that all criteria for forwarding an account or accounts to an attorney are met. All data must be organized and presented with the completed Suit Request for approval to the Legal Coordinator or Manager. They are required to ensure that all accounts eligible to be included with the suit are included with the suit request and to correct any deficiencies found in the suit requests returned by the Legal Coordinator. They will ensure all account notes are updated and that the Suit Request Log is updated accurately and timely. The Legal Administrative Assistant conducts him/herself in a way that fully adheres to the regulations outlined by the Fair Debt Collections Practices Act and Regulation F and protects the privacy and confidentiality of consumers by adhering to HIPAA and all REL Security Policy regulations. This person will communicate with internal and external customers. The Legal Administrative Assistant will use REL systems including The Collector System (CUBS) and other systems to determine if a consumer and account(s) are eligible to be forwarded to an attorney’s office for further collection action. verifies that consumers are full-time employed and/or seek to verify other full-time employment as an asset to attach. complete all Suit Request checks and complete the Suit Request forms. keep all documentation organized and submit completed suit request packets to the Legal Coordinator or Manager for review and approval. update the Daily Suit Logs accurately and timely and will correct any deficiencies found during the Suit Review from the Legal Coordinator timely and resubmit. all notes in the REL CUBS system and update Status and Action Codes as appropriate. Adheres to all Fair Debt Collections Practices Act (FDCPA), Regulation F, HIPAA, and REL Security Regulations and procedures in daily conversations and actions. Works assigned inventory in a manner to promote maximum recovery opportunity Supports REL’s adherence to all applicable Federal and State Regulations that govern the work we do to protect consumer confidentiality and in communicating with clients and others regarding their work. Works to provide excellent customer service for all internal and external clients and to resolve suit deficiencies in an efficient and professional manner. Meets daily/weekly/monthly performance levels for legal account standards. Updates all work efforts in system notes and updates ACTION and STATUS codes appropriately. Works assigned inventory in a manner to promote maximum recovery opportunity.

Requirements

Must live in Colorado, Wyoming, Montana, Kansas, Texas, or Oklahoma to be considered
2 years' experience in administrative role
Highly confident to advanced Excel skills is a must for this role
Must be able to sit for work 6-8 hours per day
Typing skills 40+ words per minute
Ability to read and interpret information
Ability to effectively communicate in a verbal and written fashion
Ability to analyze data and isolate data elements needed to support or enhance account resolution

Nice To Haves

Prior skip tracing experience is greatly preferred

Responsibilities

Use the REL system and other platforms to investigate whether a consumer and account is eligible to be forwarded to a law firm for further collection action including civil litigation
Verify employment status for consumers and look for any additional employment assets to attach
Follow the Suit Request form and ensure that all criteria for forwarding an account or accounts to an attorney are met
Organize and present all data with the completed Suit Request for approval to the Legal Coordinator or Manager
Ensure that all accounts eligible to be included with the suit are included with the suit request
Correct any deficiencies found in the suit requests returned by the Legal Coordinator
Ensure all account notes are updated
Ensure that the Suit Request Log is updated accurately and timely
Conduct him/herself in a way that fully adheres to the regulations outlined by the Fair Debt Collections Practices Act and Regulation F
Protect the privacy and confidentiality of consumers by adhering to HIPAA and all REL Security Policy regulations
Communicate with internal and external customers
Use REL systems including The Collector System (CUBS) and other systems to determine if a consumer and account(s) are eligible to be forwarded to an attorney’s office for further collection action
Verify that consumers are full-time employed and/or seek to verify other full-time employment as an asset to attach
Complete all Suit Request checks and complete the Suit Request forms
Keep all documentation organized and submit completed suit request packets to the Legal Coordinator or Manager for review and approval
Update the Daily Suit Logs accurately and timely
Correct any deficiencies found during the Suit Review from the Legal Coordinator timely and resubmit
Update all notes in the REL CUBS system and update Status and Action Codes as appropriate
Adhere to all Fair Debt Collections Practices Act (FDCPA), Regulation F, HIPAA, and REL Security Regulations and procedures in daily conversations and actions
Work assigned inventory in a manner to promote maximum recovery opportunity
Support REL’s adherence to all applicable Federal and State Regulations that govern the work we do to protect consumer confidentiality and in communicating with clients and others regarding their work
Work to provide excellent customer service for all internal and external clients and to resolve suit deficiencies in an efficient and professional manner
Meet daily/weekly/monthly performance levels for legal account standards
Update all work efforts in system notes and update ACTION and STATUS codes appropriately