Legal, Regulatory Affairs, and Compliance Project Coordinator

Mass General Brigham•Somerville, MA

1d•$20 - $28•Hybrid

About The Position

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills. We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more. The Legal, Regulatory Affairs & Compliance (LRAC) Team is responsible for supporting the business with all legal, compliance, audit, legislative and regulatory work. This includes providing project management support for certain regulatory reports, audits, and implementation of legislative and regulatory requirements. The Project Coordinator is a key member of the Legal, Regulatory Affairs and Compliance team and provides administrative assistance, project coordination and management support for both state and federal reporting, audits and implementation work. This role will play an important part in ensuring our company's compliance with legal and regulatory requirements. The Project Coordinator will be responsible for coordinating various projects related to legal and regulatory affairs, collaborating with cross-functional teams, and ensuring that all initiatives align with the organization's legal objectives. Under the direction of the Director, LRAC, the LRAC Project Coordinator will support various projects, initiatives, and day-to-day responsibilities. As a member of the LRAC team, the Project Coordinator will have an opportunity to improve accessibility to key business information, ensure process integrity, and develop process flexibility which contributes to the success of Mass General Brigham Health Plan.

Requirements

High School Diploma or Equivalent required
Project support or administrative experience equired
Knowledgeable of basic business administrative principles and project management best practices.
Exceptional verbal, written, and presentation skills.
Ability to work effectively both independently and as part of a team.
Competency in Microsoft applications including Word, Excel, and Outlook.
Ability to work on tight deadlines.
Knowledge of file management and other administrative procedures.

Nice To Haves

Associate's Degree Related Field of Study preferred
Experience and familiarity with health insurance, managed care, or health care business environments
Strong business analytical skills and proven record of delivering superior results.
Excellent verbal and written communication skills.
Experience successfully identifying, scoping and driving process improvement projects.
Strong expertise in technical writing and developing technical documentation to communicate complex information to non-technical users.
Strong quantitative and qualitative skills with ability to work under pressure.
Experience using MS SharePoint collaboration software to coordinate and support the business needs of various stakeholders.
Knowledge of SharePoint out-of-the-box as well as more in-depth understanding of SharePoint structure and functionality.

Responsibilities

Prepare/present efficient and effective presentations; facilitate the presentation of information for various audiences (agendas, minutes, reports, etc.).
Assist members of the LRAC team in developing reports, presentations and meeting preparation.
Assist with coordinating report deliverables for MassHealth, the Division of Insurance, the Centers for Medicare & Medicaid Services and other regulatory bodies.
Contribute to the management of external audits.
Schedule meetings as needed with the business and/or project teams.
Perform research.
Manage the department SharePoint site.
Conduct regular reviews of existing policies and procedures to ensure compliance with changing laws and regulations.
Maintain accurate and up-to-date records of legal and compliance activities, ensuring documentation is readily accessible for internal and external audits.
Facilitate LRAC-involved cross-organizational initiatives by developing and maintaining relationships with key stakeholders across the company. Clearly defines and communicates key objectives of LRAC initiatives and ensures projects are brought to completion.
Serve as the Health Plan’s HealthStream Administrator for annual compliance trainings.
Hold self and others accountable to meet commitments.
Ensure diversity, equity, and inclusion are integrated as a guiding principle.
Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
Other duties as assigned with or without accommodation.