V105- Legal Records Coordination Assistant
About The Position
Join Job Duck as a Legal Records Coordination Assistant and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. In this role, you will manage client communications, coordinate treatments, and ensure smooth interactions with insurance companies and providers. You’ll handle critical tasks such as drafting documents, managing calendars, and overseeing records, all while maintaining a proactive and organized approach. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong communication skills, and is committed to accuracy and reliability. If you are resourceful, empathetic, and eager to grow within a professional setting, this opportunity is for you.
Requirements
- Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
- Advanced/native-level English skills (both written and spoken)
- Excellent communication and writing skills
- Strong organizational and time-management abilities
- Ability to prioritize tasks and meet deadlines
- Detail-oriented with problem-solving skills
- Proficiency in Microsoft Office Suite and calendar management
- Adaptability and flexibility in a dynamic environment
- Professional maturity and understanding of office protocols
- Ability to work independently and take initiative
- Empathy and client-focused mindset
- Commitment to confidentiality and accuracy
- Time Zone: EST
- Office Hours: Monday–Friday, 9:00 AM to 6:00 PM
- Microsoft 365 (SharePoint, Outlook, Calendar, Excel, PowerPoint)
- Microsoft Teams
- RingCentral (VoIP)
Nice To Haves
- It’s a plus if you have a background dealing with medical records
Responsibilities
- Coordinate treatments and follow-ups for clients
- Manage calendars and schedule appointments
- Ensure timely responses from insurance companies
- Negotiate with insurance companies and determine next steps
- Post client reviews and send thank-you letters
- Review and manage client records
- Draft legal documents and correspondence
- Communicate with clients, insurance companies, and adjusters
- Answer and return calls promptly
- Perform basic office management tasks and maintain organized systems
- Handle email communications professionally
- Contact providers and request medical records
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
