Legal Operations Support Specialist

New Frontier Immigration Law • Glendale, AZ

399d • $55,000 - $65,000

About The Position

The Legal Operations Support Specialist at New Frontier Immigration Law is a vital role focused on enhancing operational excellence and client service within the immigration law firm. This position involves managing filing processes, tracking critical deadlines, and maintaining organized case files, all while supporting the legal team in their mission to assist immigrants. The specialist will play a key role in ensuring that administrative systems run smoothly, allowing attorneys to concentrate on providing high-quality legal representation.

Requirements

• 3+ years of legal administration experience
• Bachelor's degree required
• Strong organizational and communication skills
• Strong computer proficiency
• Exceptional attention to detail
• Ability to learn quickly in a dynamic environment
• Bilingual in English and Spanish, preferred

Responsibilities

• Process and route all incoming firm correspondence
• Review, categorize, and input mail information into firm systems
• Identify and track critical documents, including Requests for Evidence (RFEs) and court hearing notices
• Accurately calendar and track critical filing deadlines
• Create deadline alerts for the legal team
• Maintain comprehensive tracking system for case-related timelines
• Maintain physical and digital case file organization
• Scan and digitize incoming documents
• Update client records in the case management system
• Ensure compliance with the firm's record retention policies
• Assist in maintaining and organizing administrative systems
• Support mail processing and filing workflows
• Help coordinate administrative and operational tasks across office locations
• Document and implement standard operating procedures (SOPs)
• Identify and help implement continuous improvement processes

Benefits

• Comprehensive health insurance
• 401(k) matching
• 5 weeks PTO
• Paid professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees