Legal Operations Specialist
About The Position
We’re hiring a Legal Operations Specialist to provide legal administrative support and manage client operations. This is a hybrid role that combines paralegal-level legal support with responsibility for overseeing client billing matters, managing engagement documentation, and ensuring compliance with client-specific requirements, among other operational responsibilities. You’ll work closely with partners, counsel, associates and the operations team to organize, track, and manage client relationships and individual matters. This is a foundational role where you’ll help establish the systems and processes that ensure smooth legal operations for our growing client base.
Requirements
- 3–5+ years of experience as a paralegal, legal assistant, or billing coordinator in a law firm.
- Strong knowledge of legal administrative workflows, client billing practices, conflicts review, and timekeeping processes.
- Familiarity with corporate governance tasks (corporate filings, board materials, and maintaining minute books).
- Experience with legal billing software, e-billing platforms, and matter management systems.
- Excellent organizational skills with a proven ability to manage multiple matters simultaneously.
- Clear, professional communication skills: able to interface effectively with attorneys, clients, and vendors.
- Detail-oriented, with strong follow-through and commitment to accuracy.
- Proactive and solutions-oriented mindset, with the ability to thrive in a fast-paced environment.
Responsibilities
- Legal Administrative & Corporate Support
- Draft, proofread, and manage legal documents and correspondence.
- Assist with preparation and review of corporate documents, filings, and minute books.
- Support matter intake and maintain organized client files.
- Conduct light legal research where needed.
- Track compliance deadlines and ensure corporate records remain up to date.
- Billing & Client Operations
- Manage timekeeping records, billing codes, and client-specific invoicing requirements.
- Prepare, review, and process client bills accurately and on schedule.
- Liaise with attorneys and clients to resolve billing questions or discrepancies.
- Partner with external service providers to implement and maintain billing/timekeeping tools.
- Monitor WIP, aged accounts, fee arrangements, and ensure adherence to client billing guidelines.
- Engagement & Compliance Processes
- Support the preparation and tracking of engagement letters, client intake forms, and compliance certifications.
- Ensure client records meet regulatory and operational requirements.
- Maintain databases and systems to improve matter management, reporting, and workflow efficiency.
- Support conflict checks, including operating our conflicts system and reviewing conflict reports.
- Special Projects & Cross-Functional Work
- Contribute to special projects, including corporate transactions, operational initiatives, or client-specific projects as needed.
- Coordinate with internal stakeholders and external counsel to support business and legal priorities.
- Process Improvement
- Help define and standardize administrative and billing processes.
- Contribute to operational projects that improve transparency and reduce administrative overhead for attorneys.
- Identify opportunities to streamline workflows and enhance the client experience.
Benefits
- We offer a competitive salary along with comprehensive benefits, including health, dental, vision, and retirement plans.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
