Legal Operations Coordinator

Mercury-posted 12 days ago
$96,700 - $120,900/Yr
Full-time • Entry Level
501-1,000 employees
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We’re excited to welcome a Legal Operations Coordinator to our growing team at Mercury! As the third member of our Legal Operations team, you will play a pivotal role in managing the foundations that keep our Legal department running smoothly, and you’ll have the opportunity to make a real, lasting impact as we scale. You’ll manage day-to-day operations, support key Legal team projects, streamline workflows, and bring structure to our systems and processes. This is the perfect role for someone who thrives on creating order, loves making things more efficient, and finds joy in helping others to do their best work. If making big things happen with a small-but-mighty team sounds like your kind of adventure, we'd love to hear from you and create something amazing together!

  • Serve as the first point of contact for all Legal and Legal Ops requests- responding when possible, or gathering key details and routing them to the appropriate team member.
  • Keep Legal humming by coordinating team agendas and meetings, and tracking Legal’s software subscriptions and renewals.
  • Manage updates to our external facing legal terms (e.g. Terms of Service, Privacy Policy).
  • Maintain and improve our SOPs, playbooks, and internal documentation so information is accurate, accessible, and easy to navigate.
  • Keep records, trackers, and files organized and up to date, supporting consistency and compliance across the team.
  • Lead and support team-wide initiatives such as team feedback cycles
  • Help onboard new firms to our e-billing software, create new matters for billing, and enforce Mercury’s engagement letters and timekeeper rate approvals.
  • Address invoicing questions and coordinate with internal teams to resolve issues.
  • Manage updates, troubleshooting, and vendor relationships for our legal tech stack to ensure tools run smoothly for the team.
  • Train the team on tools and optimize usage.
  • Identify opportunities to automate or streamline workflows.
  • Onboard new members of the Legal team, including attorneys and operations staff, and support their integration and training.
  • Create helpful resources and deliver ongoing training so team members can confidently navigate our systems and processes.
  • 1+ years of experience in Legal Operations, as a paralegal, or similar role within an in-house legal department or law firm.
  • Proficiency with productivity and legal tech tools (Slack, Google Suite, DocuSign, Adobe, SimpleLegal, Zip, Zendesk, and contract management software).
  • Proven project management skills and comfort collaborating cross-functionally.
  • Excellent organizational skills, attention to detail, and the ability to manage many moving pieces at once.
  • Clear and confident communication skills.
  • A proactive, resourceful mindset and genuine desire to support the team and elevate our operational maturity.
  • The total rewards package at Mercury includes base salary, equity (stock options), and benefits.
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