Legal Operations Business Analyst

Endeavor

101d • $69,525 - $92,700

About The Position

Acting as an integral part of the Legal Operations Team, the Legal Operations Business Analyst will act as the key liaison between the law department and business stakeholders in supporting the delivery of legal technology solutions in line with business requirements and within project timeframes. This role is key to ensuring successful delivery of legal technology projects by performing all functions necessary, such as requirements gathering, solution design, system testing, end user training, stakeholder engagement and project management.

Requirements

• Mandatory Bachelor’s degree in Business, Information Technology Management or related discipline
• 4+ years of industry experience in Legal Operations or related experience
• Experience working in global corporation preferred
• Minimum of 2 years of direct experience in a business analyst or legal operations role
• Experience using and or implementing legal technology such as Contract Lifecycle Management (CLM) preferred
• Knowledge of all phases of software implementation lifecycle including requirements analysis, design, development, testing (integration, user, and performance), implementation, and support
• Experience working on a global legal technology implementation of either a CLM solution or an e-Billing and Matter Management solution

Nice To Haves

• Ability to push creative thinking beyond the boundaries of existing industry practices and business customer mindsets

Responsibilities

• Act as subject matter expert for implementation of Contracts Lifecycle Management (CLM) tool for the legal department globally
• Owning User access process including adding new users, deactivating new users both for existing legal technology and new technology
• Leading quarterly access review process for internal audit and reporting
• Creating and serving as an escalation point for template maintenance and contract issues
• Providing training to legal team on legal technology solutions
• Responsible for Clause library updates for the CLM
• Implementing periodic updates to the CLM platform
• Liaising extensively with both internal and external clients
• Identifying and implementing improvements to existing E-Billing and Matter Management technology
• Working closely with Legal Department to develop technology roadmap

Benefits

• Health care
• Retirement
• Vacation and other paid time off
• Short- and long-term incentives
• Growth and developmental opportunities

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees