Legal Forwarder

Caine & Weiner•Schaumburg, IL

36d•Remote

About The Position

Caine & Weiner is a leader in accounts receivable management, dedicated to enhancing cash flow for the global business community. With 95 years of successful Accounts Receivable Management services, we focus on innovative solutions and effective utilization of management systems while fostering a positive and professional work environment. Caine & Weiner is committed to providing complete client satisfaction. We do this by hiring the industry’s most talented and conscientious people. We have the profession’s top team and are always looking for qualified individuals to join us. Come see what we have to offer. We look forward to meeting YOU.

Requirements

Should have general knowledge and experience in collections, skip-tracing, and compliance (FCRA, FDCPA, HIPAA)
Good written skillset. Must be able to compose status report emails to clients
Good computer skills and proficiency with word processing and spreadsheet software (Word, Excel, Outlook)
Ability to multi-task, prioritize demands, take initiative, work proactively and be resourceful; outstanding interpersonal skills with the ability to work both independently and collaboratively with a diverse set of personalities and a strong client focus; and self-starter with a desire to grow/learn.
Proven ability to learn from others in the department and work towards achieving company objectives

Nice To Haves

Knowledge of CUBS is a plus

Responsibilities

Responsible for managing a queue of accounts on behalf of Caine & Weiner clients.
Assign attorneys to accounts that need to be forwarded to outside attorneys for handling.
Monitor the work performed by outside attorneys and report the results of the work to clients as appropriate.
Manage a pre-forwarding and forwarding queue of accounts. Normally working 50+ accounts daily.
Research accounts in their queue to determine if they are suit worthy. This would include using the internet and Lexis reports.
Negotiate and approve payment arrangements or settlement offers in accordance with company and client guidelines on accounts in their queue.
Ensure attorneys are aggressively pursuing the accounts, obtaining costs from client to pursue litigation if that is the appropriate course of action.
Coordinate the legal strategy between the client and the attorney.
Identify “problem accounts” or “problem attorneys” and escalate to Management or In-House Attorney if issue is not resolved.
Follow-up with attorneys on payments made to their offices to ensure timely remittance of funds collected by the attorney.
Attend company meetings as required by management
Provide reports to Management as requested.
Review accounts that need to be closed and moves them to the appropriate closing desk.