Legal Collector

Lloyd & McDaniel P L C • Louisville, KY

219d

About The Position

Effectively manage and collect on a portfolio of accounts as they progress through the legal stream. Responsibilities include inbound and outbound collection calls, effectively utilizing multiple skip tracing tools to locate customers, analyzing each customer’s financial situation, overcoming obstacles, and negotiating payment arrangements. The role requires meeting or exceeding monthly production goals for bonuses, adhering to quality standards set by the firm and our client, and complying with applicable laws and regulations that govern third-party collections (i.e. FDCPA).

Requirements

• High school diploma/GED
• Minimum of 2 years’ experience in a collections and/or legal environment
• Demonstrated confidence, initiative and negotiation skills
• Outstanding verbal and written communication skills
• Ability to problem solve, prioritize, organize daily work and multi-task
• Work both independently and as a team in a rapidly evolving environment
• Results-oriented with a demonstrated sense of urgency
• Fundamental financial understanding
• Proficient computer skills with the ability to learn new technologies
• Strong computer skills, with working knowledge of Microsoft Office products
• Desire to learn and ability to adapt quickly to a changing business environment
• Dependability and regular attendance, with a willingness to work more than 40 hours per week if needed
• Professionalism, articulate and hard working individual

Responsibilities

• Effectively manage and collect on a portfolio of accounts as they progress through the legal stream
• Inbound and outbound collection calls
• Effectively utilize multiple skip tracing tools to locate the customer
• Analyze each customer’s financial situation, overcome obstacles, and negotiate payment arrangements
• Meet or exceed monthly production goals for monthly bonuses
• Adhere to quality standards set by the firm and our client
• Adhere to compliance standards, applicable laws and regulations that govern third-party collections (i.e. FDCPA)

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance
• Paid Vacation
• Paid Time Off
• Paid Holidays
• 401k Plan with company match
• Short & Long-Term Disability provided by the firm

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees