Job Duck-posted 14 days ago
Full-time • Entry Level
Remote

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you’ll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You’ll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you’re resourceful, tech-savvy, and comfortable working with clients in distress, you’ll find this role both rewarding and impactful. • Monthly Salary Range: 1,150 to 1,220 USD

  • Respond to inquiries with professionalism and care
  • Organize and confirm court dates for attorneys
  • Act as a buffer between clients and attorneys, managing expectations and flow of information
  • Serve as the primary contact for clients, offering clear and compassionate communication
  • Check case statuses with courts and filing services
  • Share instructions and necessary documents for court appearances
  • Manage daily call volume as needed
  • 1-2 years of experience in customer support inside a law firm
  • Excellent communication skills in both English and Spanish
  • Strong customer service or client-facing background required
  • Familiarity with assisting clients with legal cases is preferred
  • Ability to work independently and manage tasks without constant supervision
  • Solid writing and organizational abilities
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