Legal Assistant (Hybrid - Springfield, MA)

Davies • Springfield, MA

21h • $25 - $33 • Hybrid

About The Position

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What's in Store
We are on the lookout for an experienced Legal Assistant to join our team. As the Legal Assistant, you will provide administrative assistance and support to in-house counsel and the Compliance Director in the Legal Department's daily functions.

Requirements

• High school diploma; Associate’s degree preferred
• 2–3 years’ administrative assistant experience
• Insurance industry experience and familiarity with legal proceedings preferrences
• Proficiency in Microsoft Word, Excel and Sharepoint. Proficiency in Coupa a plus
• Excellent oral and written communication and interpersonal skills
• Excellent cognitive ability, analytical skills, organization, and recall
• Ability to handle sensitive and confidential issues
• Solid Customer service skills
• Ability to handle multiple tasks
• Ability to work in a fast-paced environment
• Ability to work individually and as a team player
• Ability to adapt to changes in the work environment

Responsibilities

• Acts as liaison between in-house counsel, claims personnel and outside counsel
• Reviews, verifies, logs and set legal bills in line for payment
• Entry of and monitoring of compliance invoices through point of approval in Coupa
• Maintains cumulative legal invoice tracking system
• Produces quarterly legal activity reports
• Coordinates and monitors timely response to insured Executive and Insurance Department complaints
• Acts as liaison between claims personnel, claims counsel, state insurance departments and client companies regarding responses to insured complaints
• Maintains complaint, subpoena and 1099 logs
• Maintains files regarding complaint and subpoena responses
• Produces under order of subpoena or valid authorization documents from various venues and tracks on the subpoena log
• Maintains and updates legal research files
• Maintains open and closed litigation files
• Tracks pending litigation
• Coordinates annual renewals of Law Department registrations
• Assists with data entry for regulatory data calls for clients (including MCAS)
• Assists with data entry for child support data match
• Assists with gathering documentation/data entry/officer signatures for TPA license renewals
• Maintains cumulative TPA licensure tracking system
• Maintains and updates cumulative compliance tracking system
• Performs various support tasks including, but not limited to filing, copying and word processing
• Develops and maintains effective relationships and communication with co-workers, management, clients, and vendors
• Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Participates in special projects as needed and perform other related job functions as required

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees