Legal Assistant & Front Desk Clerk

Kitay Law Offices•Allentown, PA

8d•$15 - $18•Onsite

About The Position

Kitay Law Offices, renowned as "The Law Firm with a Heart," is on the lookout for a proactive, organized, and compassionate Legal Assistant & Front Desk Clerk to enhance our team. In this client-facing role, you will be pivotal in providing essential administrative and client support to our attorneys and paralegals, playing a crucial part in delivering a 5-Star Client Experience. Your responsibilities will include warmly greeting clients, managing communications with professionalism and confidentiality, coordinating calls, scheduling appointments, and maintaining detailed records. Additionally, you will prepare and organize legal documentation, draft routine correspondence, and facilitate communication by translating for Spanish/English-speaking clients. You will support attorneys with scheduling and office organization while proactively identifying and resolving client issues to ensure a welcoming environment. Join us and contribute to a collaborative atmosphere where client care and excellence are at the forefront of our mission.

Requirements

High proficiency in English and Spanish (verbal and written) is required.
Demonstrated excellence in customer service and client interaction.
Outstanding written and verbal communication.
Strong organizational skills
Meticulous attention to detail.
Ability to prioritize tasks in a fast-paced legal environment.
Proficiency with Microsoft Office Suite (Word and Outlook).
Willingness to learn and take feedback.
Absolute commitment to confidentiality.
Ethical reasoning.
Upholding the firm’s core values: 5-Star Client Experience, Stronger Together, and Commitment to Excellence.
Ability to remain calm in stressful situations.
Adaptable and focused under pressure while problem-solving independently.
Warm, positive demeanor with a genuine desire to help clients and contribute to a collaborative team culture.