Legal Assistant - Client Intake Specialist

Nyman Turkish PCRoseville, CA
13d

About The Position

This entry-level position is ideal for individuals looking to start a career in the legal field. You will be the first point of contact for potential clients, ensuring a professional and positive experience while gathering essential case information for our attorneys.

Requirements

  • Strong customer service and communication skills.
  • High attention to detail in a dynamic, rapidly changing environment.
  • Professional demeanor and ability to handle sensitive information.
  • Basic administrative experience preferred (not required).
  • High school diploma required.
  • Ability to sit for extended periods and lift up to 15 lbs occasionally.

Nice To Haves

  • Basic administrative experience preferred (not required).

Responsibilities

  • Engage with potential clients via phone and email
  • make outbound calls to inquiries.
  • Collect and document case details to determine eligibility based on firm criteria.
  • Manage the initial stages of client relationships with professionalism and care.
  • Utilize case management software to maintain accurate records.
  • Perform administrative tasks as needed.
  • Deliver exceptional customer service in a fast-paced environment.

Benefits

  • Excellent work environment with upward mobility to promote within the firm
  • Comprehensive benefits package: medical, dental, life, disability.
  • 401(k) with 6% employer match.
  • Paid holidays, PTO, sick time, and more.
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