LEGAL ASSISTANT 2

State of Arizona • Phoenix, AZ

366d • $44,000 - $48,000

About The Position

The 'Legal Assistant 2' is the entry level position for the Executive Hearing Office (EHO) Support Staff. The Legal Assistant 2 role is to develop proficiency in: processing incoming requests, motions, and inquiries; creating and updating electronic case records for all standard hearing types; processing and disseminating Decisions and Orders issued by the Administrative Law Judges in all standard matters; accessing, reviewing, interpreting, and updating driving records in the Motor Vehicle Division's database; creating and disseminating notices of hearing in all standard matters; communicating with the public and EHO personnel via email, telephone, and in person; continuous improvement principles; elevating issues and questions; maintaining a professional and courteous demeanor befitting a judicial environment; and maintaining satisfactory attendance.

Requirements

• Knowledge of Executive Hearing Office policies, procedures, and legal requirements related to Executive Hearing Office operations.
• Knowledge of Motor Vehicle Division database terminology, Ignition Interlock and DUI affidavit processes and procedures.
• Customer service skills as appropriate for a judicial setting.
• Effective and professional written and oral communication skills.
• Organizational and multitasking skills.
• Ability to perform data entry in a timely manner and with a high degree of accuracy.
• Ability to appropriately handle confidential information and work with discretion.
• Ability to exercise good judgment in interpreting and applying rules and policy.

Nice To Haves

• Experience with Google Workspace.
• Ability to establish and maintain professional and productive working relationships with others.
• Flexibility to adapt to changes in tasks based on operational needs.

Responsibilities

• Accurately and timely process incoming requests, motions, and inquiries across all communication platforms (mail, email, fax, Envoy, and in person). Identify the type of request received, review and determine initial processing steps.
• Update and create electronic case files, including participant contacts, in the EHO case management system for all standard hearing types.
• Query MVD databases, research records, accurately update records, and retrieve documents for initial case creation and processing on those cases.
• Accurately and efficiently update physical and electronic case files and databases related to assigned cases.
• Process and mail notices, orders, and correspondence as directed.
• Accurately document all communications and case activities in the EHO case management system.
• Communicate professionally and appropriately with stakeholders and EHO personnel both orally and in writing.
• Answer phones and perform reception duties as necessary and assigned.
• Receive training in and participate in continuous improvement and innovation, complete all required State and Departmental training.
• Other duties as assigned as related to the position.

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed