LEC Hotel Housekeeper- Double Tree- Full Time

Hollywood Casino Lawrenceburg • Lawrenceburg, IN

85d • $14

About The Position

At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. Maintains and cleans all equipment used throughout the course of a shift, as directed. Maintains proper documentation of all duties accomplished during a working shift, as directed. Reports all safety hazards or maintenance deficiencies for proper handling. Abides by all security measures. Greets all guests throughout shift with the proper salutation and pleasant expression. Assists guests with issues that are within authority, ensuring guests' satisfaction while operating within established guidelines and policies. Assists the house person with department projects, as needed. Sorts, counts, folds, marks, or carries linens and makes beds. Replenishes supplies such as drinking glasses, linens, sundries, and other items. Cleans rugs, carpets, upholstered furniture, and draperies. Empties wastebaskets; and empties and cleans ashtrays. Transports waste and trash to disposal area. Provides positive communication and uses Hilton CARE Culture skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff. Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. Performs all duties in a quiet and orderly manner.

Requirements

• Must be at least 18 years of age.
• High School Diploma or equivalent preferred.
• Six (6) months of previous cleaning experience preferred.
• Must be able to read, write legibly, understand, and speak English.
• Willingness to learn and follow direction.
• Ability to clean as directed at an acceptable performance rate.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee must be able to lift and/or move up to 50 lbs.

Responsibilities

• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
• Maintains and cleans all equipment used throughout the course of a shift, as directed.
• Maintains proper documentation of all duties accomplished during a working shift, as directed.
• Reports all safety hazards or maintenance deficiencies for proper handling.
• Abides by all security measures.
• Greets all guests throughout shift with the proper salutation and pleasant expression.
• Assists guests with issues that are within authority, ensuring guests' satisfaction while operating within established guidelines and policies.
• Assists the house person with department projects, as needed.
• Sorts, counts, folds, marks, or carries linens and makes beds.
• Replenishes supplies such as drinking glasses, linens, sundries, and other items.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Empties wastebaskets; and empties and cleans ashtrays.
• Transports waste and trash to disposal area.
• Provides positive communication and uses Hilton CARE Culture skills with every patron and co-worker.
• Performs duties in a safe manner; reports any potential safety hazards to management staff.
• Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
• Performs all duties in a quiet and orderly manner.

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Wellness programs designed to support financial, physical, and mental well-being
• Paid time off earned according to local policy and increases with the length of employment

What This Job Offers

• Education Level: High school or GED