LEAVE RETAIL FOR OFFICE JOB! AWARD-WINNING FIRM! $45,000 - $60,000

Landmark Pest Management • Schaumburg, IL

417d • $45,000 - $60,000

About The Position

The Account Specialist position at Landmark Pest Management is a full-time role focused on providing high-level administrative support to executives and management. The role emphasizes excellent customer service, organization, and communication skills, with a commitment to delivering 5-star service to clients. The position involves working closely with service managers, coordinating scheduling, managing client accounts, and supporting various administrative tasks in a dynamic and creative work environment.

Requirements

• Proficiency in Microsoft Office programs.
• Excellent customer service skills.
• Excellent phone skills.
• Professional written and verbal communication with all stakeholders.
• Attention to detail.
• Ability to work independently and as part of a team.
• Ability to manage sensitive information and maintain confidentiality.
• Ability to prioritize and organize tasks.
• Willingness to work 5-days each week from 7:30 a.m. to 5 p.m.
• Willingness to take a weekday off and work some weekend days.

Nice To Haves

• A passion for lifelong learning.
• Ability to shift focus with grace and then refocus on a task.
• Ability to work as part of a diverse and progressive team who value kindness and inclusiveness.
• An objective understanding of your impact on others and how to use that power to do good and bring value to every interaction.
• Diplomacy and resilience.
• Conscientious work ethic.
• Solution oriented.

Responsibilities

• Provide high-level support to executives and management.
• Work closely with Service Managers using industry standard pest management software to maintain and update client accounts.
• Coordinate scheduling of services.
• Check accuracy of documents prepared by others on your team.
• Follow up with clients and prospective clients via telephone and email.
• Notate all client phone calls, emails, and interactions.
• Data entry and clerical support.
• Assist with staff training.
• Attend outside events and training, and register colleagues for these events.
• Attend workshops that focus on human resources, best practices, employment law, marketing, lean, sales, and other business topics and implement the skills learned.
• Build rapport on behalf of the company at public events.
• Prepare invoices, process payments and review past due invoices.
• Manage task list for invoicing and other projects.
• Lend additional support to Office Manager and support staff.
• Process memos and schedule follow up visits to progress all active jobs forward.
• Other projects as assigned.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees