Leave of Absence Specialist (Hybrid) - Somerset, NJ
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About The Position
This role responds to employee leave of absence pay inquiries with a focus on a positive employee experience, accurate, timely information while ensuring regulatory compliance. These activities include providing customer advisory and consultation services, resolving employee issues related to pay, benefits, and leave status, coordinating with payroll and ongoing maintenance of the leave of absence tracking system. This role informs employees of available state and RWJBH monetary benefits. Collaboration and establishment of positive relationships with Senior Leave Specialists, other members of the HR team, managers, payroll and benefits teams, and outside vendors and is critical to ensuring positive internal customer experiences. Also, a drive to deliver superior customer service, strong teamwork, and personal accountability to meet or exceed, SLAs, and individual goals and performance metrics is critical to success.
