Leave of Absence Specialist - EST

About the position

The Leave of Absence Specialist is responsible for overseeing and tracking all aspects of employee leave programs, including FMLA, short-term and long-term disability. This role ensures compliance with federal and state employment laws and provides exemplary customer service to employees, managers, and HR business partners. This role requires working hours in EST.

Responsibilities

• Oversee all leave of absence requests, including continuous FMLA, short-term disability, long-term disability, and other applicable leave programs.
• Ensure compliance with all relevant federal, state, and local regulations.
• Receive, review, and track leave requests, ensuring complete and accurate documentation, from the employee’s initial notice of the need for leave to return to work.
• Manage time entry for all continuous leave requests to ensure pay accuracy.
• Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.
• Serve as the primary point of contact for managers, employees and HR regarding leave of absence questions.
• Provide clear and concise information about leave policies and procedures.
• Work closely with HR colleagues, payroll, and managers to coordinate leave administration and ensure a smooth transition for employees on leave and upon their return.
• Maintain up-to-date knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
• Identify opportunities to improve leave administration processes and recommend solutions.
• May perform other duties and responsibilities as assigned.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 4-6 years of experience in leave administration.
• Strong knowledge of federal and state employment laws related to leave and workers' compensation.
• Experience with the Workday HCM system is preferred.

Nice-to-haves

• Strong organizational and interpersonal skills with the ability to prioritize and manage multiple projects at once.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related Advanced Excel software.
• Ability to write simple correspondence.
• Ability to read and comprehend simple instructions, short correspondence, and memos.