Leave of Absence & Disability Program Manager

Ensemble Health Partners

2d • $76,300 - $114,450 • Remote

About The Position

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Leave of Absence & Disability Program Manager oversees the administration and compliance of employee leave programs, ensuring accurate tracking, timely processing, and adherence to organizational policies and regulatory requirements. This role manages end-to-end absence workflows—including FMLA, disability, PTO, and other leave types—while implementing strategies that optimize operational efficiency and minimize risk. Essential Job Functions: This role manages end-to-end absence workflows—including FMLA, disability, PTO, and other leave types—while implementing strategies that optimize operational efficiency and minimize risk. Key responsibilities include supervising a team of specialists, maintaining system integrity for absence data, and partnering with HR, Payroll, and Legal to resolve complex cases and ensure consistent application of policies The Manager develops reporting and analytics to monitor trends, identify gaps, and recommend process improvements that enhance employee experience and organizational compliance. Acting as a subject matter expert, this position provides guidance to leadership on absence-related issues and drives continuous improvement initiatives to support workforce well-being and business continuity. Success requires strong leadership, deep knowledge of leave regulations, and the ability to balance strategic oversight with hands-on problem-solving. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Requirements

• 3 + years of job experience in a similar role
• 3+ years of leadership experience
• Proficiency in the MS Office Suite of products required
• Excellent verbal, written, interpersonal and customer service skills essential
• Excellent organizational skills and attention to detail required
• Thorough understanding of human resource principles, practices, laws, procedures, and company culture
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to manage upward
• Ability to function well in a fast-paced and, at times, stressful environment
• Understands the balance of advocating for associates with compassion and attention to law and policy with the needs of the business
• Expert problem-solving skills: deep critical thinking about complex problems and know how to leverage resources to create solutions
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI
• Bachelors Degree or equivalent experience
• One or more of the following Certifications: Professional in Human Resources (PHR) Senior Professional in Human Resources (SPHR) Society for Human Resource Management Certified Professional (SHRM-CP) Certified Leave Management Specialist (CLMS)

Nice To Haves

• Experience handling leaves and accommodations cases as an HR Specialist
• Experience with HCM systems required (Workday is preferred)
• Demonstrated leadership experience, whether formal by title or informal by actions required, strong team player

Responsibilities

• This role manages end-to-end absence workflows—including FMLA, disability, PTO, and other leave types—while implementing strategies that optimize operational efficiency and minimize risk.
• Key responsibilities include supervising a team of specialists, maintaining system integrity for absence data, and partnering with HR, Payroll, and Legal to resolve complex cases and ensure consistent application of policies
• The Manager develops reporting and analytics to monitor trends, identify gaps, and recommend process improvements that enhance employee experience and organizational compliance.
• Acting as a subject matter expert, this position provides guidance to leadership on absence-related issues and drives continuous improvement initiatives to support workforce well-being and business continuity.

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager