Leave of Absence Coordinator

Sedgwick • Orlando, FL

121d • $16 - $19

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. The primary purpose of the role is to analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations and to make timely calculations, payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.

Requirements

• High school diploma or GED required.
• Strong oral and written communication skills.
• Computer literate – including Microsoft Office.
• Organizational skills required.
• Must meet minimum typing requirements.
• Clerical or customer service experience or equivalent combination of education and experience preferred.

Responsibilities

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
• Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
• Communicates decisions and on-going expectations with claimants and clients.
• Maintains professional client relationships.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K and matching
• Paid Time Off (PTO)
• Disability insurance
• Life insurance
• Employee assistance program
• Flexible spending or health savings account
• Other additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees