Leave Administration Specialist
About The Position
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Leave Administration Specialist provides frontline administrative and operational support to the Leave Administration team and our customers. This role is responsible for managing the shared leave email inbox, responding to general inquiries, and overseeing the intake and triage of leave-related communications, forms, and documentation. The specialist ensures timely and accurate routing of requests to the appropriate Leave Consultant, supports documentation review and approval processes, and assists with follow-up tasks to maintain compliance and service quality. Additionally, the position contributes to assisting with leave processes, auditing leave transactions, and supporting various leave-related projects and initiatives. This position will manage communications, coordinate leave documentation, and facilitate the accurate intake and routing of leave inquiries. The Leave Administration Specialist ensures that cases are properly tracked, assigned, and prepared for consultant review, while maintaining the integrity of leave records and promoting compliance with university policies. In addition, this position plays a key role in supporting and contributing to operational efficiency, service quality, and a responsive leave administration process across the university.
Responsibilities
- Managing the shared leave email inbox
- Responding to general inquiries
- Overseeing the intake and triage of leave-related communications, forms, and documentation
- Ensuring timely and accurate routing of requests to the appropriate Leave Consultant
- Supporting documentation review and approval processes
- Assisting with follow-up tasks to maintain compliance and service quality
- Assisting with leave processes
- Auditing leave transactions
- Supporting various leave-related projects and initiatives
- Managing communications
- Coordinating leave documentation
- Facilitating the accurate intake and routing of leave inquiries
- Ensuring that cases are properly tracked, assigned, and prepared for consultant review
- Maintaining the integrity of leave records
- Promoting compliance with university policies
- Supporting and contributing to operational efficiency, service quality, and a responsive leave administration process across the university
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
