Leasing Specialist (3617)

MERCY HOUSE•Oxnard, CA

7d•$22 - $22

About The Position

The Housing Solutions Leasing Agent assists homeless and at-risk families in achieving economic opportunity, independence, and permanent housing. This role focuses on helping households secure stable housing by identifying housing leads and working closely with landlords, property managers, and real estate agents. The agent must stay informed on fair housing laws and support clients with housing-related needs.

Requirements

Minimum 2 years of office-related experience
Strong verbal communication skills, especially with landlords or small groups
Meet a weekly call quota of 50–150 calls (subject to change)
Ability to assist with Scattered Sites unit access, upkeep, and turnover
Valid CA driver’s license, insurance, and reliable vehicle required; must be comfortable traveling for home and community visits
Ability to work with diverse populations
Skilled in planning, organizing, crisis intervention, and verbal/written communication
Maintain a professional, safe, and respectful environment
Responsible, dependable, and a team player
Ability to lift up to 50 pounds
Prolonged periods of sitting and computer work

Responsibilities

Develop knowledge of the County’s and regional SPA housing markets
Build strong relationships with landlords, property managers, brokers, and developers
Share housing leads and collaborate with case managers, navigators, and leasing agents
Assemble informational packets for local landlords
Maintain a list of available housing opportunities
Identify and secure traditional (market rate, affordable/low-income) and non-traditional housing options
Conduct cold calls to inquire about available units
Match Rapid Re-housing clients to housing leads
Respond to phone inquiries and make appropriate referrals
Assist with housing inspections and rent reasonability processes as needed
Support at-risk households in maintaining or relocating to stable housing
Resolve conflicts and offer emergency support to landlords and property managers
Promptly answer and respond to phone calls
Collaborate with Rapid Re-housing staff on housing matters
Assist case managers in finding appropriate units for clients
Help gather required documentation and provide coaching support when needed
Stay current on Fair Housing laws, legal issues, and housing regulations
Consult with staff on client-related legal matters
Attend networking events, community meetings, and funder/partner meetings relevant to the role
Support program activities as needed
Participate in staff meetings, trainings, and team-building events
Build new partnerships with agencies to enhance service delivery
Stay informed through seminars, conferences, and relevant publications