Leasing Specialist - Full - Time

Redstone Residential•Muncie, IN

About The Position

Redstone Residential is a national student and multi-family housing operator, managing over 38,000 beds across 20 states, making it one of the largest third-party student housing management companies in the U.S. Headquartered in Provo, Utah, the company combines industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is "to empower our people and elevate communities," achieved by embodying core values: We Are Believers, We Communicate Authentically with Care, We Stay The Course, and We Drive Performance. The Leasing Specialist assists with day-to-day leasing and administrative operations for the community and supports Community and Leasing Managers in reaching all Key Performance Indicator (KPI) goals.

Requirements

1-2 years of customer service and sales experience
Strong communication skills
Ability to remain calm and collected in high-stress situations
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent

Nice To Haves

Experience with Entrata Software or familiarity with PM software

Responsibilities

Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
Work with your team to reach daily and weekly leasing goals
Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
Work collaboratively with other staff members in a highly entrepreneurial environment.