Leasing Specialist (Multi-Family, North Hills)

Kane Realty Corporation•Raleigh, NC

1d•Onsite

About The Position

At Kane Realty Corporation, the Leasing Specialist is the primary Sales & Marketing associate for a large-scale business venture focused on creating a sense of home and community for residents and enhancing value for investors. The company prides itself on an innovative approach and commitment to an unrivaled customer experience, setting high industry standards. The Leasing Specialist is an enthusiastic, outgoing, and creative individual passionate about people and building new relationships. This role is essential in leading advertising and marketing efforts, touring and greeting new prospects, and ensuring follow-up and closing procedures are met to boost occupancy and provide an extraordinary resident experience.

Requirements

Outgoing, friendly, positive, and energetic
Great interpersonal skills and comfortable dealing with people in varying settings and conditions
Creative and innovative, savvy with social media and other marketing and advertising platforms
Passionate about people and serving others
Excellent communicator, both verbal and written
Strong critical thinking skills and the ability to act decisively and independently
Highly organized, with the ability to multi-task and a strong attention-to-detail
A person of action who anticipates events before they happen and is proactive in achieving solutions
Ability to learn and institute industry standards
Must be a motivated & organized self-starter with the ability to work well in a team setting
Must be able to work weekends (rotation schedule) and evening and after-hour events
Proficient with computer programs, including Microsoft Office Suite and Excel

Nice To Haves

At least 1 year of professional work experience, preferably in hospitality, retail, real estate, customer service, or sales
Industry software (Yardi or Entrata) experience preferred
College degree preferred

Responsibilities

Greet and tour new prospects and build quality, long-term relationships with all those you come in contact with
Maintain thorough and accurate records of all in-person, telephone, and digital communication
Manage CRM software to ensure that follow-ups are conducted and all questions and requests are answered in a timely and professional manner
Qualify new and prospective residents in accordance with company and property policies and Fair Housing laws
Recommend and implement scheduled rent increases, rent specials and/or concessions
Manage upcoming vacancies and turnover information
Support Resident Relations and Maintenance teams to ensure that units are ready for move-in and meet company standards
Complete daily, weekly, and monthly leasing reports to keep owners and investors apprised of on-site activity
Lead marketing strategies to generate traffic, devising innovative and creative ways to attract and retain potential and current residents
Prepare monthly marketing and outreach calendar and plan and execute all activities and events to source new qualified leads
Manage all social media accounts and post content regularly
Maintain constant understanding of market dynamics in order to determine optimum rent levels and conduct monthly market surveys and visit competing properties regularly
Represent and embody the core values of Kane Realty Corporation and model this behavior to all those with whom you interact
Support the Resident Relations team to ensure resident satisfaction and help boost retention and reputation management scoring
Regularly attend and participate in resident functions and events
Support the Property Manager and Maintenance Supervisor in the ongoing maintenance and facility management operations of the community
Serve as a utility player, ready to jump in at a moment's notice to help out wherever needed
Establish and maintain relationships with third party clients, investors, suppliers, vendors, and others partnering with the property