Leasing & Marketing Assistant- The Cloisters Miami
About The Position
The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on-and off-campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and must act as a quality leader to the Community Ambassadors. Reports to: Community Manager Direct Reports: None Roles and Responsibilities The duties listed below are an outline of the Leasing & Marketing Assistant’s responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
Responsibilities
- Monitor and maintain model and tour route on a daily basis
- Assist with the maintenance of property curb appeal
- Assist in tracking and reporting of leasing data, metrics and goals
- Assist in developing and executing methods to retain residents and gain new ones
- Create and maintain relationships with vendors
- Organize and manage monthly resident events
- Organize and manage monthly marketing events
- Prepare for and execute housing fairs and other on campus events
- Assist with social media campaigns to maintain a social media presence
- Ensure follow up activities take place for all prospective residents
- Report on time to your shift
- Ensure confidentiality of client, resident, and company information
- Understand and adhere to the Landmark Properties policies and procedures
- Maintain a clean and professional work environment
- Assist in roommate placement and matching
- Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information
- Participate in all move-in related activities
- Manage time efficiently and effectively
- Assist in maximizing revenue and occupancy
- Assists in collecting rents, security deposits, and other income as requested
- Operates marketing activities within the confines of the marketing budget, deviating only with prior approval
- Provide documentation/receipts for all company purchases
- Co-Facilitate annual Leasing Training
- Assist in tracking Leasing Ambassador performance through lease audits
- Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
- Develop a sense of community among the prospective residents and staff
- Maintain active and effective communication with prospective residents, parents, and university personnel
- Represent the community and Landmark Properties in a professional manner
- Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
- Assist future residents in mediation conflicts, both proactively and reactively
- Assist in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessary
- Document and address behaviors of residents that violate the law or the community lease agreement
- Identify and report safety and security risks to the Community Manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
