Leasing Manager

Morgan Properties • Elmwood Park, NJ

32d • $50,000 - $60,000

About The Position

Join Our Team as a Leasing Manager – Make an Impact on Resident Experience!
Are you passionate about customer service and eager to play a key role in the leasing process? We’re looking for a dedicated and energetic Leasing Manager to join our team! If you're a proactive leader with a strong focus on customer satisfaction and team success, this could be your next exciting career move!
What You Can Expect from Us:
We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

Requirements

• Associate’s degree (A.S, A.A.) from a two-year college or university or 2-3 years of related experience and/or training, or an equivalent combination of education and experience
• Previous experience in property management or sales/customer service management
• Valid driver’s license, good driving record, and auto insurance may be required for travel between properties
• Strong interpersonal and communication skills for effective interactions with residents and office staff
• High attention to detail and problem-solving skills to address and resolve issues effectively

Responsibilities

• Manage all activities related to apartment rentals, move-ins, resident insurance, and lease renewals
• Develop and implement leasing strategies to attract new residents and retain current residents
• Conduct follow-ups with prospects, including unit inspections, thank-you notes, approval letters, phone calls, and lease signings
• Assist in the Renter’s Advantage Program where applicable
• Promote and coordinate resident retention programs and activities
• Maintain accuracy in tracking logs, vacancy reports, and activity sheets
• Communicate with maintenance teams regarding move-in and turn schedules
• Ensure applicant files are complete and accurate, including paperwork approval and verifications
• Submit weekly property reports and ensure all monies are processed within 24 hours
• Present applicant files to the Property Manager for final approval
• Foster a positive and motivated team environment among leasing staff
• Create monthly schedules for leasing staff and guide the team to meet property occupancy goals
• Provide training and ongoing support to leasing staff in paperwork processing, traffic tracking, and goal achievement
• Manage the sales process, assign goals, and ensure execution of the leasing strategy
• Contribute to marketing efforts, including outreach, updating social media, shopping competitive communities, and preparing market surveys
• Maintain an up-to-date outreach file for the property
• Supervise a team of two or more leasing consultants
• Handle interviewing, hiring, training, and evaluating leasing staff
• Provide direction, performance appraisals, rewards, and discipline as needed
• Address complaints and resolve issues in a timely manner
• Adhere to federal and state Fair Housing Laws as well as all company policies
• Ensure that all supervisory responsibilities are carried out in accordance with company policies and applicable laws

Benefits

• Excellent Base Pay : $50,000 - $60,000/year
• Generous Rent Discount at any one of our properties
• Property Staff Shared Renewal Commissions (paid monthly)
• $300 Morgan Essentials (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Savings: 401(k) with Company Match
• Paid Time Off: Including 10 Holidays per year and sick leave
• Tuition Reimbursement Program for continued learning

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree