BHOM Leasing Manager (1366)

B.HOM Student Living•West Lafayette, IN

11d

About The Position

The Leasing Manager is responsible for the successful management and oversight of the leasing functions and strategies for the property/properties, ensuring occupancy and resident retention meet property goals, and that leasing team members are meeting established goals and following all marketing and leasing company policies and procedures. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Requirements

Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law
Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use)
Excellent verbal and written communication skills with the ability to present thoughts and ideas clearly.
Ability to communicate effectively with all levels of staff.
Strong ability to plan and organize multiple tasks effectively
Demonstrated leadership skills.
Ability to effectively supervise and motivate staff members.
Self-motivated and self-directed with the ability to work without direct supervision and under varying degrees of pressure
Ability to maintain high level of confidentiality

Nice To Haves

Knowledge of and experience with applicable software
Previous experience in student housing

Responsibilities

Assist General Manager with hiring, training, supervising and coaching leasing team members and Community Ambassadors for success
Developing and leading in-depth training programs for team members around leasing, touring and customer service expectations
Create and manage all leasing team schedules
Review and approval for all leasing files ensuring accuracy and completeness
Assists the on-site team and Performance Analysts in marketing all units, determining leasing problems, offering solutions to vacancies and resident retention.
Manage regular reporting, including but not limited to, annual market analysis reports including criteria such as enrollment, housing facilities, campus calendars and admission standards; reporting on new housing developments and planned developments within the market
Responsible for actively participating in all leasing activities such as sales calls, tours and property presentations
Ensuring all model units and tour areas are in show-ready condition
Manage content and availability for all marketing materials and advertising sources.
Other duties as assigned.