Leasing Manager

Yugo•Charlotte, NC

2d•$21 - $23•Onsite

About The Position

Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others! We’re currently hiring for a Leasing Manager to join the team in Charlotte, NC! As the Leasing Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. By leveraging your expertise in leasing, resident relations, and marketing you'll play a key role in ensuring smooth processes, from welcoming new tenants to maintaining high occupancy and resident satisfaction.

Requirements

High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.
Entrata experience, or relevant rental software experience
Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
Carbon Literacy Certification or willingness to undertake training

Nice To Haves

Relevant experience working at a property, even better at a university/college

Responsibilities

Manage all phases of leasing, resident retention, and renewals.
Coordinate property tours, screen applications, and qualify prospective tenants.
Maintain accurate leasing records, including tenant information, lease agreements, and rental payments.
Oversee lease renewals, move-ins, and move-outs with proper documentation and compliance.
Conduct move-in orientations and ensure residents are welcomed smoothly.
Lead marketing and sales efforts to increase occupancy and community visibility.
Stay updated on local market trends and contribute ideas for improving resident satisfaction.
Maintain compliance with company policies and Fair Housing laws.
Assist with resident service requests, ensuring timely completion by the maintenance team.
Organize resident events to foster community engagement.
Perform routine inspections of units and the property, ensuring it meets company standards.
Lead and mentor the leasing team, ensuring best practices in leasing and resident communication.
Prepare and participate in weekly leasing and activity reports.
Ensure the leasing office is welcoming and well-maintained for tours.