Leasing Manager

RPM Living • Arlington, TX

5h • Onsite

About The Position

At RPM, the company believes in a people-first approach, offering top industry pay, comprehensive benefits, and career advancement opportunities through training and education. The Leasing Manager is responsible for effectively leading the leasing team and ensuring effective leasing, marketing, and positive relations for an apartment community.

Requirements

• Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Proficiency in Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience
• Ability to sit for extended periods of time while working at a desk
• Ability to climb stairs
• Ability to read documents, computer screens and data
• Ability to hear and understand verbal communications in person and over the phone or computer
• Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds
• Ability to operate a computer, keyboard, mouse and other office equipment
• Successful completion of a background check
• A valid driver’s license (candidates without a license will be provided a liability waiver)

Nice To Haves

• 4 years’ experience in Leasing capacity
• 2 years’ experience in supervisory role

Responsibilities

• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
• Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach)
• Projects a favorable image of the community to achieve property objectives and public recognition
• Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
• Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
• Attends weekly and daily goal setting meetings as appropriate
• Oversees leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team.
• Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
• Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for Community Manager approval and follow up with applicants on their status
• Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
• Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
• Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
• Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
• Provide excellent customer service while maintaining the highest standards for resident service
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Benefits

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees