Leasing Lead Service Technician - Oklahoma City, OK

Bruckner's Truck & Equipment•Oklahoma City, OK

19d

About The Position

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,500 team members. Bruckner’s is more than just a place selling parts and working on trucks We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it We contribute to our local communities We care about our people

Requirements

Class B CDL License
FMCSA Brake Certified
Proficient with all diagnostic programs including PTT, Insite, Bendix, and Allison
Proficient with TDP and all applications within- Impact, Vin View, UCHP, etc.
Profound understanding of Mack/Volvo/Cummins warranty schedule
Familiar with Enrich program and inventory management
Tier 1 Tech qualifications/skill level

Responsibilities

Oversight and scheduling of service operations including routine services, breakdowns, and after-hours calls
Perform and maintain daily lot check to better manage workflow into shop, prioritize order of operation, and keep yard/lot organized and neat
Work in process management- Closing and approving technician work orders, including making sure the correct parts are charged out, labor is correct, and comments are entered
Customer approval/communication on billable items, acquiring POs, sending estimates, and overall customer relationship management
Keep technicians on task and motivated- Assign work to techs based on skill and efficiency level
Ensure shop environment including work area, technician team, and shop tools are in compliant and safe condition; Assist with KPA safety inspection reports as required by management
Provide tech oversight and assistance, including diagnostic advice and additional support
Pickup and delivery of units and/or parts, making appearances at customer/vendor locations regularly
Keeping upper management updated daily on operations; This also includes communicating with Sales/Operations team as needed
Routine inventory audits/cycle counts as required by management
Perform repairs in shop as needed, able to fill in as Tier 1 Tech if necessary
Perform all other assignments as needed by management

Benefits

Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit-Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Engaging and Challenging Assignments
Drug free workplace