Leasing Coordinator

Pan Pacific Retail Management (Guam) Co., Ltd. dba Don Don Donki•Tamuning, GU

19h•Onsite

About The Position

The Leasing Coordinator position provides essential administrative and operational support to the Leasing and Mall Department, playing an integral role in facilitating leasing processes, managing day-to-day administrative tasks, and maintaining strong communication between tenants and management to ensure the seamless execution of leasing activities and overall efficiency of mall operations.

Requirements

Ability to perform each essential duty satisfactorily.
Ability to read, analyze, and interpret general business data and effectively respond to the data.
Ability to write routine reports and correspondence.
Ability to effectively present information and respond to questions from vendors, customers, employees, or others involved or associated in the warehouse section function.
Ability to work with mathematical concepts relevant to the role such as addition, subtraction, multiplication, and division.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
A valid driver’s license is required for this position.
Knowledgeable in use of computer software applications such as Microsoft Office Suite (Word, Excel, Outlook) used in the job function at an appropriate proficiency level.
Strong interpersonal skills and communication skills with the ability to build and maintain positive relationships with tenants.
Excellent organizational and time management skills, with the ability to handle multiple tasks and meet deadlines in a dynamic environment.
High attention to detail and accuracy in record-keeping, data entry, and financial tracking.
Proactive problem-solving ability and professional demeanor when handling tenant concerns.
Ability to work both independently and collaboratively as part of a team.

Nice To Haves

A high school diploma or equivalent preferred
One to three years administrative experience in leasing, property management, real estate, or a related administrative role preferred
Prior experience working in a retail mall or commercial property environment is a plus
General knowledge of basic accounting a plus

Responsibilities

Coordinate and conduct property showings for prospective tenants.
Serve as a point of contact for tenants, maintaining clear and consistent communication regarding operational matters and property updates.
Address and resolve tenant concerns or complaints promptly and professionally, escalating complex issues to the Leasing Manager or Mall Department Manager as appropriate.
Collaborate closely with the Mall Manager & Leasing Manager to support leasing initiatives and enhance overall tenant relations.
Collect, monitor, and track rental payments, ensuring accuracy and timely follow-up on outstanding balances in coordination with the accounting team.
Input, monitor, and analyze sales trends and tenant activity to support operational planning and decision-making.
Record and track utility meter readings, ensuring accurate reporting and documentation in compliance with operational standards.
Maintain accurate and up-to-date records of all leasing activities, tenant information, building requirements and related documentation.
Perform general administrative duties including correspondence, filing, scheduling, data entry, and preparation of reports and leasing-related documents.
Conduct regular property inspections to ensure the mall is clean, safe, and well-maintained in accordance with operational standards.
Schedule and coordinate construction, maintenance, and repair projects, ensuring timelines and work are completed efficiently and with minimal disruption to Mall operations.
Other duties and responsibilities as instructed or assigned.