Leasing Consultant

Eci Management • Savannah, GA

400d

About The Position

The Leasing Consultant at ECI Group plays a vital role in the onsite community team, focusing on marketing and leasing apartments to prospective residents while delivering exceptional customer service throughout the leasing process. This position is essential for achieving leasing goals, enhancing resident satisfaction, and fostering a welcoming community atmosphere.

Requirements

• High school diploma or GED along with a valid driver's license.
• Bachelor's degree is preferred.
• A minimum of 1 year of related leasing experience.
• Excellent interpersonal communication skills, including the ability to influence and motivate clients and colleagues.
• Knowledge and experience with Compliance to Fair Housing and ADA regulations.
• Proficiency in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule as needed, must be willing to work on Saturdays.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.

Nice To Haves

• Prior leasing and/or sales experience preferred.
• Prior customer service experience is also a plus.

Responsibilities

• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Follow established policies and procedures to aid prospects in the qualification, screening, and acceptance of applications for residency.
• Ensure apartments are prepared for move-in including inspection, keys, remote, and parking permit.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• Manage and track marketing strategies metrics, including advertising, promotions, and publications.
• Review aged vacancies, market-ready apartments, and models.
• Participate in resident functions and other ECI Group sponsored resident activities after hours and/or on weekends.
• Consistently meet individual rental and renewal goals.
• Assist in the performance of the turn process and walk vacant units.
• Visit other locations when assigned by Community Manager, Assistant Manager, or Leasing Manager.
• Respond to resident requests and help to minimize and resolve resident problems.
• Respond to internet leads and other inquiries by prospective residents.

Benefits

• Paid holidays
• Flexible spending account
• Paid time off
• 401(k) 4% Match
• Bonus potential
• 30% rental discount at ECI properties
• Wellness plans
• Participation in professional development programming, including a designated Mentor from day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees