Leasing Consultant

National Church Residences • Wayne, MI

169d

About The Position

According to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists with maintaining occupancy at or above budgeted levels at one or more properties. The position involves performing marketing and leasing functions to maintain budgeted or greater occupancy for the property, completing guest cards, applicant information, and other lease-related reports, and entering information into Yardi or other applications. The role also includes leasing apartments, conducting marketing surveys of competing properties, greeting prospects, presenting features and benefits of apartments, taking applications, and closing. Maintaining a positive relationship with all residents to ensure high resident retention is crucial. The position requires conducting and documenting marketing efforts in adherence to the current Affirmative Fair Housing Marketing Plan and being familiar with the requirements of the Tenant Selection Plan. The individual must manage relationships internally and externally, ensuring compliance with fair housing laws and maintaining effective communication with residents, co-workers, community leaders, owners, management, vendors, and service providers.

Requirements

• Must have high school diploma or equivalent.
• One or more years of general office, customer service, or sales and marketing experience.
• Leasing experience preferred.
• Good written, verbal, and electronic communication skills.
• Working knowledge of Windows, Microsoft Office Suite, and internet.
• Ability to understand data and carry out verbal and written instructions.
• Ability to perform basic math skills including adding, subtracting, multiplying, and dividing.

Responsibilities

• Maintain occupancy levels and good owner and resident relations.
• Perform marketing and leasing functions to maintain budgeted or greater occupancy for the property.
• Complete guest cards, applicant information, and other lease-related reports.
• Enter information into Yardi or other applications.
• Lease apartments by conducting marketing surveys, greeting prospects, presenting features and benefits, taking applications, and closing.
• Maintain a positive relationship with all residents to ensure high resident retention.
• Conduct and document marketing efforts in adherence to the current Affirmative Fair Housing Marketing Plan.
• Implement and explain the occupancy requirements as well as Lease Agreement, House Rules, and any applicable addendum.
• Review leasing activities and practices to ensure compliance with fair housing laws.
• Complete assigned training in a timely manner.
• Establish and maintain effective communication and working relationships with residents, co-workers, community leaders, owners, management, vendors, and service providers.
• Report all complaints made by residents and/or families to the appropriate supervisors.
• Report all allegations of abuse, misappropriation of funds/property, and any other corporate compliance items immediately.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees