Leasing Consultant

About the position

Here at Hawthorne, Leasing Consultants are known as a Leasing and Live It Specialists because you are the face and ambassador of the Live It culture. You strive to provide excellent customer service and leave every visitor feeling better than they did when they arrived. This mindset is exactly what the Live It culture represents, and why Leasing and Live It Specialists are a valuable and irreplaceable part of our team. We recognize that work is meant to support both our personal and professional goals. That's why we offer generous paid time off and highly competitive compensation packages. Having quality time 'off-the-clock' is as important to us as your time spent supporting the community.

Responsibilities

• Respond to phone and email leads with the goal of converting those leads to tours.
• Find the ideal apartment home solution for our guests by identifying their wants and needs, taking them on a tour of we have to offer, and inviting them to join our community.
• Ensure lease administration is completed in a thorough, timely, and accurate manner.
• Set goals and prioritize work to ensure optimal performance of the community.
• Contribute to achieving occupancy expectations through leasing and renewals.
• Generate interest and awareness about your community locally through social media, events, and reputation.
• Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained.

Requirements

• High School or GED equivalent.
• Customer service experience is preferred.
• One year of sales and/or apartment leasing is a plus.
• Valid driver's license required.
• Certified Apartment Leasing Professional accreditation (CALP) is a plus.

Nice-to-haves

• Experience in sales and/or apartment leasing.

Benefits

• Generous Paid Time Off including: Vacation - 80 hours in the first year, increases progressively with tenure; Sick Leave - 80 hours annually; Personal - 16 hours after 90 days of employment; Birthday - 8 hours that may be used at your discretion; Paid Holidays - 10 paid holidays + 1 paid floating holiday; Veteran's Day Holiday - Paid, eligible for veterans only; Paid Volunteer Leave - 16 hours annually to give back to a cause you are passionate about.
• Monthly Leasing Commission, Leasing Incentive Programs, Career Progression Programs, Employee Discounts.
• Comprehensive and affordable plans for medical, dental, and vision coverage.
• Telehealth - Access to doctors 24/7/365.
• Company paid life insurance.
• Pet insurance plans.
• Career progression program.
• 401k retirement match program.
• Maternity, paternity and adoption leave options.
• Health and wellness incentives.
• Retirement Planning.