Leasing Consultant

Thompson Thrift•St. Augustine, FL

3d•Onsite

About The Position

Leasing Consultant for Terrassa in St. Augustine, Florida! The Leasing Consultant serves as the first point of contact for prospective residents, supporting leasing activity, resident engagement, and occupancy goals within a multifamily community. Why Thompson Thrift? Thompson Thrift is an integrated, full-service real estate company engaged in the development, construction, leasing, and management of high-quality multifamily communities nationwide. We’re committed to building exceptional places — and developing the people who make them possible. At Thompson Thrift, you’ll find: Values-Driven Culture — Excellence, Service, and Leadership guide everything we do Career Growth — Training, mentorship, and long-term development opportunities Work-Life Support — Competitive benefits, flexibility, and wellness programs Real Impact — Hands-on involvement in industry-leading multifamily projects Your Role as a Leasing Consultant As a Leasing Consultant, you will play a key role in welcoming prospective residents and guiding them through the leasing process. This role supports marketing efforts, maintains strong resident relationships, and helps ensure the community meets occupancy and customer service goals. You will represent the community with professionalism and enthusiasm, helping create a positive first impression and an engaging leasing experience. Why This Role Matters The Leasing Consultant plays a vital role in shaping the resident experience and driving community success. By delivering exceptional service, supporting leasing efforts, and building strong relationships, this role directly contributes to occupancy performance and the overall reputation of Thompson Thrift communities.

Requirements

High school diploma or GED required; equivalent experience may be considered
Minimum of 1 year of experience in leasing, sales, customer service, or a professional office environment
Flexibility to work some evenings; must be able to work weekends
A valid driver’s license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate
Strong customer service and sales-oriented mindset
Excellent communication and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
Strong organizational and time management skills
Proficiency with Microsoft Office; experience with Yardi property management software preferred
Positive attitude with a passion for helping people find their next home

Nice To Haves

Experience in multifamily leasing, sales, or hospitality preferred
Class A or luxury multifamily experience a plus

Responsibilities

Greet and assist prospective residents, providing tours and answering questions about the community
Guide prospects through the application and leasing process
Deliver exceptional customer service to both prospective and current residents
Support marketing and outreach efforts, including online listings and community events
Prepare lease documents, process applications, and maintain accurate resident records
Maintain detailed knowledge of the community, amenities, and surrounding neighborhood
Collaborate with on-site management and leasing teams to achieve occupancy goals
Assist with resident move-ins, communications, and general office support as needed