Leasing Consultant

Compass Business Solutions, Inc.•Gaithersburg, MD

7d•$20 - $30•Onsite

About The Position

The Leasing Consultant is responsible for optimizing property occupancy and income through grass-roots marketing and effective closing and renewal techniques. This includes building prospects’ interest in the property and converting them into residents at the conclusion of the selling process. This position is based at our Hillside location in Gaithersburg, Maryland.

Requirements

Bachelor’s degree (or equivalent combination of education and experience)
Minimum of three years of sales/leasing experience—preferably within the property management industry
Goal-oriented and results-driven
Customer-focused and service-oriented
Outstanding interpersonal skills
Strong written and verbal communication skills
Advanced customer service and problem-solving skills
Advanced organizational and time management skills
Excellent follow-up and follow through skills
Technically proficient in Microsoft Office
Ability to work in a fast-paced, action-oriented environment
Ability to build and maintain professional, mutually beneficial relationships
Ability to travel up to 10% of the time

Nice To Haves

Experience with affordable housing (Tax Credits) is preferred

Responsibilities

Champions continuous improvement and regularly executes strategies to enhance resident satisfaction, work processes and property performance
Leads tours of the property; shows model unit(s) and markets amenities to close sales and maintain occupancy
Assists in creating marketing collateral detailing the property’s unique features, amenities, size, floor plans, vacancies, rental rates and current promotions
Processes rental applications in accordance with policy
Markets MRK within the community, utilizing social media to generate prospect interest
Tracks and follows-up with all referrals, walk-ins and phone inquiries
Ensures the application files contain all required documentation
Works with the Property Manager to develop and implement resident programs, including special events and ongoing instructional and recreational activities
Inspects the model unit daily to ensure its prospect-ready
Complies with company policies and Fair Housing rules and regulations in all prospect and resident interactions
Maintains regular office hours, ensuring adequate coverage on weekends and holidays
Ensures daily follow-up on all marketing sources
Completes and maintains lease files for each rental, and ensures all files remain compliant with company policy and procedures
Completes initial application certifications for all funding sources accurately and on-time to ensure compliance with applicable program(s) (e.g. LIHTC, HOME, Public Housing, etc.)
Completes and submits reports to NJHMFA, the compliance department and property manager
Inspects vacant units to ensure they are move-in ready
Leverages Yardi software throughout the application process