Leasing Consultant - Full Time

Preiss Brand•Raleigh, NC

22h•Onsite

About The Position

Leasing Consultants are responsible for completing the day-to-day leasing and marketing operations of the property while maintaining positive resident relations. This role involves answering calls, greeting potential and existing residents, pursuing leads, managing delinquency calls, completing guest cards, and sending thank-you notes. Marketing duties include attending and participating in resident events, creating relationships with local institutions and businesses to drive prospects, executing promotional events, setting up on-campus promotions, and touring competitor properties to gather market intelligence. Administrative tasks include logging packages, generating mailings, collecting payments, and filing leases. Preiss is a leader in the ownership and management of multifamily and student housing communities nationwide and is an Equal Opportunity and LGBTQ+ friendly Employer.

Requirements

(1) year customer service and/or sales experience
Excellent customer service skills and ability to resolve escalated customer concerns
Understanding of Fair Housing
High school diploma, some college

Nice To Haves

Property Management leasing experience
Bachelor’s degree in Business or related field

Responsibilities

Answer calls and persuade potential residents to visit the property or the property website
Greet potential residents, parents and visitors in a professional manner
Pursue leads by completing daily follow ups in leasing database
Place delinquency phone calls
Complete guest cards and send thank-you notes
Attend and participate in resident events and event clean up
Create working relationships with universities, local institutions, employers, local businesses, cultural centers to help drive prospects to property
Execute and promote resident events
Set up on campus and hand out promotional items
Community Marketing- meet with local businesses, flyer put out, etc
Tour competitors on frequent basis to gather information on leasing strategies (i.e. specials, occupancy, prelease percentages, and property upkeep)
Greet existing and potential residents
Address and resolve questions/concerns in a timely manner
Log packages
Generate mailings
Collect checks and monies owed
File leases