Leasing Consultant

Fortis Property Management•Madison, TN

21d•$20

About The Position

At Madison Flats, our leasing consultants play a key role in helping individuals and families find their new homes while ensuring strong occupancy and optimal rent performance. Every executed lease contributes to our competitive commission and bonus structure. Most importantly, we believe exceptional customer service and resident satisfaction begin with our leasing team. No leasing experience? No problem. We value diverse professional backgrounds and recognize that the skills gained in roles such as customer service, retail, hospitality, and call centers often translate exceptionally well into property management. At Fortis, we support you in reaching your career goals and provide the tools you need to succeed. Why Work With Fortis? At Fortis, you don’t work for us — you work with us . From your first day, you’re a part of our team and our success. We take pride in hiring thoughtful, motivated, and outgoing individuals. We also believe in taking care of our people. Our team members enjoy: Competitive commission and bonus structure Guaranteed paid time off Employee rental discounts Opportunities for internal career advancement We invest in your professional growth because we believe today’s team members are tomorrow’s leaders.

Requirements

Prior leasing or sales experience preferred
Excellent interpersonal and communication skills, both verbal and written
Strong organizational and multitasking abilities
Computer literacy and comfort with property management software
Professional demeanor and appearance
Strong decision-making ability
Proven sales aptitude

Responsibilities

Conduct apartment tours for prospective residents
Provide accurate information to prospects via phone, email, and in person
Accurately quote rental rates and fees
Conduct timely and consistent follow-up with all prospects
Maintain a strong knowledge of the local market, surrounding community, and competing properties
Ensure all required application paperwork is completed and submitted
Deliver exceptional customer service to current and prospective residents
Collect payments including deposits and rent
Prepare, review, and execute leases with accuracy
Support an effective and proactive lease renewal program
Inspect apartments to ensure move-in readiness
Follow all Fortis Property Management policies and procedures
Prepare and distribute move-in packages
Maintain full compliance with Fair Housing and ADA regulations
Perform additional duties as assigned