Leasing Consultant - Carmel, IN

2B Residential•Carmel, IN

21h•Onsite

About The Position

2B Residential, a market leader in Class A multi-family management, is seeking a passionate Leasing Consultant to join their team at The Signature at Carmel in Carmel, IN. At 2B Residential, you’ll have the chance to work with some of the most inspiring people and sought-after properties in the Midwest, with the most advanced services and amenities. This is the kind of place where your ideas – and your initiative to implement them – can have a real impact on the company, our communities, and on the residents we serve. The Leasing Consultant will work full-time hours with some weekend shifts required. This position is responsible for coordinating activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

Requirements

Must have a valid driver's license/automobile insurance and reliable transportation
Possesses good oral communication skills and enjoys working with people
A positive, self-motivated professional

Nice To Haves

One (1) year of previous leasing experience is preferred
One (1) year of previous residential leasing experience with Yardi is preferred

Responsibilities

Greet residents and host tours for prospects, follow up of guest cards
Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
Answer and distribute incoming calls and messages throughout day
Receive and distribute all incoming mail
Occasionally assist with planning, and hosting after hours resident events
Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
Ensure all open and close procedures are completed daily
Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
Assist with processing work order requests for residents and ensure work is completed in a timely manner
Occasionally assist with planning and hosting after hours resident events
Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention
Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws