Leasing Consultant

Gallery Residential•Atlanta, GA

About The Position

The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Requirements

Employment history demonstrating experience in sales, marketing, internet usage, and customer service.
High school diploma or GED required.
Ability to read, write, and communicate effectively, prepare reports, and explain apartment features.
Skills required to complete financial records, budgets, calculate percentages, and perform basic math operations.
Ability to apply sales skills, conduct presentations, qualify prospects, close sales, and follow written, oral, or diagrammed instructions.
Proficiency in word processing, property management software (preferably Yardi), spreadsheets, and internet-based marketing tools.
A valid driver’s license is required.

Nice To Haves

Industry certifications appreciated.

Responsibilities

Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours, processing applications, preparing move‑in packages, and ensuring smooth resident move-ins.
Inspects apartments prior to move-in and coordinates any outstanding items with maintenance.
Monitors market trends and competitor conditions, implements marketing plans, and follows company policies related to concessions, specials, and occupancy strategies.
Designs and carries out offsite marketing, resident referral programs, employer outreach, and internet-based marketing including social media and email campaigns.
Uses property management software (e.g., Yardi) to track availability, record traffic, manage resident/prospect data, and capture demographic information.
Ensures the property and show units meet Company standards through daily inspections and coordination with maintenance.
Conducts follow-ups with prospects and residents via email, phone, or written communication.
Supports the lease renewal process, prepares renewal paperwork, and meets with residents prior to move‑out deadlines.
Responds promptly and courteously to resident and client/owner concerns, documenting and escalating when needed.
Completes accounting, financial, and administrative reports and other duties as required.
Must meet attendance, punctuality, and physical demands per Company policy.