Leasing Consultant

LINK Property Management•Columbus, OH

127d

About The Position

Are you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with LINK! Why LINK? At LINK, we lead with purpose, create a culture we love, and never stop seeking new ways to grow. We're not just a real estate company - we’re a people company. And our people are experts in the world of property and association management. As a Leasing Consultant on the Performance Management team you are the first and main point of contact for residents, the community, and office team members. Leasing Consultants play a critical role in creating a great leasing and living experience for residents. This role is perfect for someone who is energetic, engaging, and is looking to make a positive impact on their community!

Requirements

High school degree or equivalent required
Sales mindset & customer service oriented
Ability and willingness to learn property management and customer relationship management software program(s)
Enjoys a collaborative environment and inspire others with your attitude and actions
A strong sense of urgency and the ability to work well under pressure, emergencies, and time-sensitive situations
Excellent interpersonal (written and verbal) communication skills to collaborate with internal teams & provide exceptional customer service
Strong organizational skills, with the ability to multi-task and manage their time effectively
Motivated self-starter with a sense of responsibility, ownership, and accountability
Desire to continually learn and grow personally and professionally
Flexible and thrives in a fast-paced, dynamic environment with changing priorities

Nice To Haves

Bilingual/Spanish-speaking highly preferred
Previous work experience in sales or customer service (retail, leasing, hospitality, etc.) roles is a plus

Responsibilities

Meet, greet & tour leasing prospects
Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
Respond to all online rental inquiries and prospects quickly and effectively
Have an in-depth understanding of site leasing trends, traffic patterns and product availability
Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party
Maintain the “tour route” to the highest standard of cleanliness & maintenance and proactively communicate any problems to the appropriate party
Ensure all lead information is correct and complete within Entrata
Manage the community waitlist and communicate with prospects as changes occur
Reach out to warm prospects via phone as needed
Follow the proper screening procedures, prepare and execute the entire lease agreement including related move-in paperwork, and collect all funds & move-in related fees
Provide support and assistance to all customer service efforts at the community