Leasing Consultant (60523)

BH MANAGEMENT SERVICES LLC•Schaumburg, IL

1d•Onsite

About The Position

BH is a people-first multifamily owner and operator, founded in 1993, known for its commitment to doing business the right way and investing in its team. It has grown into one of the nation's largest commercial real estate companies, managing over 100,000 units and employing over 2,800 people. BH is recognized by Fortune Magazine as a "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." The company is driven by innovation and a proactive attitude, constantly striving to improve and set industry standards. They value big thinking, attention to detail, and a professional yet approachable demeanor. As a Leasing Consultant, your primary mission is to respond to inquiries and leads from prospective clients to identify potential renters. You will be responsible for marketing, leasing, and renewing apartment leases in accordance with Company standards and Fair Housing guidelines. A strong commitment to excellent customer service for both internal and external clients is essential, and you are expected to represent the company in a professional and courteous manner. The role emphasizes that 'how' tasks are performed is as important as 'what' is accomplished.

Requirements

Previous experience in a customer-facing/customer service role
Demonstrated sales and closing skills
Excellent organizational and communication skills
Ability to work with a diverse group of people
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law

Responsibilities

Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.
Maintains a strong understanding of the community and local market competitor's specials and floor plans.
Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines.
Processes lease application paperwork for the approval of the CM and prepares new lease contracts.
Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects.
Touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property.
Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager.
Understands, utilizes and promotes all third-party online leasing programs appropriately.
Ensure timely and accurate logging of all prospect information and notifications into our Property Management software.
Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages.
Stays up to date with all promotion/leasing incentives.
Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards.
Post notices to vacate and other community communication, if applicable.
Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable.
Other duties as assigned