LEASING CONSULTANT

Gene B. Glick Company, Inc.•Fort Wayne, IN

12d

About The Position

We are searching for an exceptional customer service focused Leasing Consultant for our Archers Pointe apartment community! The Leasing Consultant is responsible for the implementation of leasing of apartments.

Requirements

High school diploma or equivalent combination of education, training, or experience.
Prior experience in a customer service environment.
Must have and maintain a valid driver’s license in the state of residence.
Able to work a varied schedule including weekends.
Must be able to communicate effectively verbally and in writing.
Must be able to read and comprehend the English language.

Responsibilities

Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
Greet prospective residents, tour the model/vacant, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
Process applications, prepare move-in paperwork and conduct the move-in with new residents.
Assist Property Manager with advertising and promotions for the property in relation to prospective residents and resident retention.
Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace to optimize our ability to compete effectively.
Make marketing recommendations based on an analysis of the marketing surveys.
Complete and submit all reports in a timely manner to the appropriate person.
Conduct all activities in accordance with HUD regulations, if applicable, and Fair Housing requirements.