Leasing Consultant

Epic Asset Management•Seattle, WA

1d•Onsite

About The Position

Epic Asset Management is seeking a dynamic and results-driven Leasing Consultant to join their team and help shape memorable experiences for residents. The company prides itself on fostering vibrant communities through exceptional customer service, innovative marketing, and a commitment to excellence. This role involves serving as the first point of contact for prospective residents, providing engaging property tours (both virtual and in-person), and ensuring a seamless move-in experience by confirming apartments are pristine and preparing necessary documents. The consultant will also be responsible for promptly and professionally responding to resident concerns to enhance satisfaction and drive leasing goals through a high lease-to-tour conversion ratio and creative marketing strategies. Marketing duties include utilizing online platforms like social media and property websites, staying informed on market trends, organizing community events, and promoting the property through diverse advertising channels. Administratively, the role requires accurately completing and processing all leasing documents in compliance with company policies, managing resident and prospect information using property management software, performing daily inspections of community spaces, and maintaining up-to-date resident files and office records. Epic Asset Management, established in 1962, is committed to providing workforce housing and offers growth opportunities, competitive benefits, and an inclusive culture.

Requirements

Exceptional communication and interpersonal skills with the ability to build trust and rapport with diverse populations.
Strong organizational and time-management abilities, with a keen eye for detail.
A valid driver's license and reliable transportation are required for community tours and outreach activities.
Adhere to safety protocols and maintain a professional appearance at all times.

Nice To Haves

Prior experience in leasing, property management, or sales
Proficiency in Microsoft 365
Familiarity with property management software (e.g., Yardi, OneSite, or similar)

Responsibilities

Serve as the first point of contact for prospective residents by providing engaging property tours and highlighting community features and benefits.
Conduct virtual and in-person tours while maintaining a professional and welcoming demeanor.
Ensure a seamless move-in experience, confirm apartments are in pristine, move-in ready condition, and prepare all necessary documents.
Respond promptly and professionally to resident concerns, striving for solutions that enhance resident satisfaction.
Drive leasing goals by maintaining a high lease-to-tour conversion ratio and implementing creative marketing strategies.
Utilize online platforms, including social media and property websites, to market available units effectively.
Stay informed on market trends and competitor activities to develop innovative marketing approaches.
Organize and participate in community events to foster resident engagement and satisfaction.
Promote the property through diverse advertising channels and community outreach programs.
Accurately complete and process all leasing documents, ensuring compliance with company policies and applicable regulations.
Manage resident and prospect information using property management software (Yardi, OneSite, or similar).
Perform daily inspections of community spaces, ensuring they meet company standards for cleanliness and appeal.
Organize and maintain up-to-date resident files and office records.