Leasing Consultant - Luxury Apartment Communities

LR Management•Kalamazoo, MI

1d•Onsite

About The Position

LR Management is seeking a dependable and hard-working Leasing Consultant with previous sales experience to join their team at a luxury property in the Kalamazoo area. The successful candidate will be an organized, multi-tasking team player with strong people skills and a positive attitude, along with being self-motivated and self-directed. Leasing Consultants at LR Management make a difference every day by helping customers find their next home. The role involves a fast-paced work environment where no two days are the same. Leasing Consultants also support the Management office by assisting in a number of administrative tasks. The company is looking for a friendly, outgoing individual who has previous sales experience/retail sales experience as well as multi-family experience and who can offer thorough service to renters.

Requirements

Associates degree preferred although a high school diploma or GED with verifiable Leasing Coordinator experience will also be considered
A minimum of two (2) years’ experience in leasing, hospitality, or administrative work preferably in a luxury/concierge setting.
Experience with Yardi and CRM
Excellent problem solving and communication skills
Ability to multitask during busy periods

Nice To Haves

Associates degree
Experience in a luxury/concierge setting

Responsibilities

Presenting apartments and provided amenities in a positive light to prospective tenants
The ability to build rapport with current and prospective tenants while providing personalized service
Preparing and executing lease agreements and addendums in accordance with LR Management’s property standards and regulations
Maintaining apartment availability and unit status records
Monitoring use of community facilities including laundry, mail, guest cards, and fitness center
Partnering with the Maintenance team to ensure the property is maintained effectively
Screening prospective tenants to ensure they meet eligibility requirements
Overseeing and coordinating the orientation of new tenants
Assisting with office and clerical tasks, including answering the phones in a professional and courteous manner
Following up on service requests as needed
Accepting rent payments, security deposits, and other applicable fees
Maintaining and storing documentation securely and effectively
Inspecting properties when tenants take occupancy and when they vacate
Liaising with tenants to provide information and address their complaints and concerns
The ability to work independently and as part of a team